IS Services Service Catalogue & Service Level Descriptions

IS Services have made two service documents available which may be of interest, a service catalogue and a document containing service level descriptions for selected services.

The Service Catologue aims to provide a list of all services being provided by IS Services to College in a clear and simple document. The service catalogue is useful to College to show where IS Services supports infrastructure and business processes currently and what services are provisioned. It also indicates where little or no support exists from IS Services presently.

Selected services are included in the Service Level Description document. Service Level descriptions are a means by which IS Services, as the service provider, articulates in plain English what we deliver for the College community, our customers.

Both documents can be downloaded from the IS Services website via http://isservices.tcd.ie/general/service-catalogue.php.

IS Services

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