Archive for May 2012

Mobile Devices and Bring Your Own Device (BYOD) – Network Connectivity and Coverage

IS Services recognises the transformative nature of mobile technology as an enabler in teaching and learning, research and innovation, and administration.  As a technology mobility can play a role in enhancing the student experience on campus and in residence, and meet guests’ expectations for a Wi-Fi service.

Plans are underway to provide for the connectivity of a broad range of mobile devices and to enhance wireless network coverage.  A staff pilot service for the connectivity of selected mobile devices is in progress which will be made available to all staff in the coming weeks.  The existing TCDconnect service will be extended to provide for selected mobile devices for postgraduate students over summer months, and a project has commenced to provide service to undergraduate students in the coming academic year.

Further developments on this will be posted to the IS Services website, blog and Twitter.

IS Services

MS Office 2011 (Mac) – stable update to Service Pack 2 released

MS Office

Update, 2nd May 2012

Microsoft have released an updated version of Service Pack 2 for Office 2011 on the Mac which has resolved possible earlier issues with Outlook 2011 following the installation of the Service Pack.  IS Services now recommend Office 2011 users can safely install this service pack.  Further details from Microsoft are at

IS Services

IS Services Twitter account & impersonation account

Twitter iconOn 3rd April 2012 a Twitter account was setup impersonating the official IS Services Twitter account.  Some malicious activity on this impersonation account resulted in College asking Twitter to investigate the account for impersonation and trademark violation.

On 20th April 2012 it was decided to temporarily cease activity on the official IS Services Twitter account until the impersonation account had been investigated.  The impersonation account is now suspended, pending corrective action by the account owner, and so normal activity will resume on the official IS Services Twitter account @tcdisservices.

IS Services