New Password Recovery Service for students –

As part of continual service improvement works, we’re pleased to announce the availability of the new Password Recovery Service for students, as advertised by email earlier in the year.  If you ever forget your password, this service will enable you to change it easily and remotely by visiting With this service, you will be able to change your network login and MyZone password from anywhere, through a web browser, have details sent to your mobile phone and confirmation emails sent to an email address of your choice.

This new service is optional, and if you have not signed up already we strongly encourage you to do so.  Signing up for this service now will save you any undue delay in the event of you forgetting your password, as it would save you a trip to the IS Services Helpdesk. If you’re interested in using the service, the only thing you’ll need to do right now is sign-up with your mobile phone number and, optionally, an alternative email address. The options to sign-up for the service, and to use it if you forget your password, can be found at

If, at a later point, you wish to sign up with a different mobile phone number, simply sign-up once more at and your details will be updated.

IS Services

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