Welcome from the Director of IS Services …

A warm welcome to the new academic year from IS Services. As staff and students are settling into the new term, we would like to take a few moments to share current news about IT topics that might help make an easy transition from Summer into the new term.

The College community has seen a large volume of fraudulent emails in recent weeks and, in particular, over the Summer. In this newsletter, we will inform you about phishing, and provide a few tips and some practical
advice on how to spot a phishing message and how to avoid it.

The most basic and important note is that IS Services will never ask you for your username and password through an email message.

With these recent phishing attacks in mind, it is worth noting the development of a password recovery service for students. With this secure service, students will be able to change their password through a web browser, have details sent to their mobile phone and confirmation emails sent to an email address of their choice. Staff can manage their network login passwords through TCD Password Manager. Students and staff can visit mypassword.tcd.ie for full options on managing passwords.

Students can get fast, secure Internet access for their computer and mobile devices with TCDconnect. Instructions on registering for TCDconnect here. In this newsletter, you will read about the latest developments to the TCDconnect service.

New students may find more information about College IT services on our new student web pages.

Also in this newsletter, we will release news of a major Mobility initiative, as well as highlight improvements to Audio Visual and Media Services equpiment across campus. As always, we encourage you to stay on top of service news and improvements by visiting our website. Thank you and best best wishes for the coming year!

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