Archive for December 2014

Top-ten Helpdesk issues & stats – November 2014

In November 2014, the IS Services Helpdesk received 3,681 queries via phone, email, walk in and web. You can see more details at http://isservices.tcd.ie/improvements-projects/helpdesk-statistics.php.

The top-ten issues reported by students and staff to the Helpdesk in November can be seen at http://isservices.tcd.ie/improvements-projects/top-ten-issues.php.

IS Services

Kindle support on the TCDconnect service

We are pleased to announce that students with Kindle devices may now register for the TCDconnect service and connect to the student Wi-Fi network.  Instructions on how to connect are available by following the link below.

Connecting Kindle devices to the TCDconnect service