IT Security Week: Can you spot a ‘phishing email’?

Your inbox can be a dangerous place! Lurking among the countless work and study related emails are fraudulent ‘phishing’ emails waiting to catch you unawares and trick you into divulging your College network password, your personal information or the login details for your Internet Banking, Apple iTunes or PayPal accounts.

To stay safe you need to be alert to the possibility of scams and fraud in your inbox.

Take a look at the emails below, have you ever received something similar?
























These are common examples of the type of phishing emails we regularly receive in College.

These emails may attempt to induce you to:

  • Act quickly to prevent an account from being deactivated
  • Take part in a system upgrade or other IT action
  • Cancel payment for an item which you have not purchased

To avoid these types of scams you need to be vigilant and cautious, always take your time and consider the validity of what you are being offered.

  • Make sure you can confirm the identity of the company or individual with whom you are engaged in a transaction

Never provide sensitive personal information by email or on unfamiliar websites

What should I do when I receive a phishing email to my College email account?

Staff members who receive a spam/phishing email to their staff email account should report it so that similar email is blocked in future. Doing this helps reduce the overall amount of spam/phishing email being delivered to College email accounts, not just your own. To report an email as spam/phishing:

  1. Save the spam/phishing email message – in Outlook this would mean opening the email to view it and then choosing File – Save As and saving it to your computer
  2. Create a new, blank email message and attach the saved spam message to it
  3. Copy and paste the original spam message subject line into the new message subject line
  4. Send the new message to

What do I do if I think I have responded to a phishing email in College?

If you have replied to a phishing message or clicked on any links within the email body and entered your College username and password please immediately change your password and report this to the Helpdesk (+353 01 896 2000).

Finally remember..

IS Services will never ever ask for your username and password via email and you can confirm any communications from us with our website or the Helpdesk.

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