Archive for the ‘Statistics’ Category.

Top-ten Helpdesk issues and stats – September 2014

In September 2014, the IS Services Helpdesk received 6,155 queries via phone, email, walk in and web. You can see more details at http://isservices.tcd.ie/improvements-projects/helpdesk-statistics.php.

The top-ten issues reported by students and staff to the Helpdesk in September can be seen at http://isservices.tcd.ie/improvements-projects/top-ten-issues.php.

IS Services

Top-ten IT Helpdesk issues and stats April 2014

In April 2014, the IS Services Helpdesk received 3,266 queries via phone, email, walk in and web. You can see more details at http://isservices.tcd.ie/help/helpdesk_statistics.php#month

The top-ten issues reported by students and staff to the Helpdesk in April can be seen via the link below: http://isservices.tcd.ie/help/helpdesk-top-ten.php

IS Services

Top-ten IT Helpdesk issues and stats March 2014

In March 2014, the IS Services Helpdesk received 3,377 queries via phone, email, walk in and web. You can see more details at http://isservices.tcd.ie/help/helpdesk_statistics.php#month

The top-ten issues reported by students and staff to the Helpdesk in March can be seen via the link below: http://isservices.tcd.ie/help/helpdesk-top-ten.php

IS Services

Top-ten IT Helpdesk issues and stats February 2014

In February the IS Services Helpdesk received 3,636 queries via phone, email, walk in and web. You can see more details at http://isservices.tcd.ie/help/helpdesk_statistics.php#month

The top-ten issues reported by students and staff to the Helpdesk in February can be seen via the link below: http://isservices.tcd.ie/help/helpdesk-top-ten.php

IS Services

Top-ten IT Helpdesk issues and stats December 2013

In December, the IS Services Helpdesk received approximately 2,404 queries via phone, email, walk in and web. You can see more details at http://isservices.tcd.ie/help/helpdesk_statistics.php#month

The top-ten issues reported by students and staff to the Helpdesk in December can be seen via the link below: http://isservices.tcd.ie/help/helpdesk-top-ten.php

IS Services

Top-ten IT Helpdesk issues and stats November 2013

In November, the IS Services Helpdesk received approximately 3,900 queries via phone, email, walk in and web. You can see more details at http://isservices.tcd.ie/help/helpdesk_statistics.php#month

The top-ten issues reported by students and staff to the Helpdesk in October can be seen via the link below: http://isservices.tcd.ie/help/helpdesk-top-ten.php

IS Services

Top-ten IT Helpdesk issues and stats October 2013

In October, the IS Services Helpdesk received approximately 4,500 queries via phone, email, walk in and web. You can see more details at http://isservices.tcd.ie/help/helpdesk_statistics.php#month

The top-ten issues reported by students and staff to the Helpdesk in October can be seen via the link below: http://isservices.tcd.ie/help/helpdesk-top-ten.php

IS Services

September Helpdesk statistics and top-ten issues

In September, the IS Services Helpdesk received approximately 6,400 queries via phone, email, walk in and web. You can see more details at http://isservices.tcd.ie/help/helpdesk_statistics.php#month

The top-ten issues reported by students and staff to the Helpdesk in September can be seen via the link below: http://isservices.tcd.ie/help/helpdesk-top-ten.php

IS Services

August Helpdesk statistics and top-ten issues

In August, the IS Services Helpdesk received approximately 3,700 queries via phone, email, walk in and web. You can see more details at http://isservices.tcd.ie/help/helpdesk_statistics_1213.php#month

The top-ten issues reported by students and staff to the Helpdesk in August can be seen via the link below: http://isservices.tcd.ie/help/helpdesk-top-ten.php

IS Services

July Helpdesk statistics and top-ten issues

In July, the IS Services Helpdesk received 2,803 queries via phone, email, walk in and web. You can see more details at http://isservices.tcd.ie/help/helpdesk_statistics.php#month

Your Top Ten issues reported to the Helpdesk in Julycan be seen via the link below: http://isservices.tcd.ie/help/helpdesk-top-ten.php

IS Services